Pinnacle Account Verification
Pinnacle is an online betting bookmaker, which is hardly relying on its high quality online betting services. Joining Pinnacle is actually a very simple process, which can be done for less than a few minutes (Check our our full Pinnacle Registration Guide). So, by becoming a member of Pinnacle, you will have access to a wide variety of sports betting options, casino and live casino games, also to a lot of payment methods, which can help you proceed with transactions from all over the world. These are only some of the benefits of joining the bookie, all of them you can check at our Pinnacle Review. So, in the article below, we are going to talk more about one of the steps, which you have to make before you start playing at the bookmaker, we are going to talk about your account verification. Actually, the account verification is crucial for your successfully betting journey at the bookie, so be sure that you passed it successfully?
Why do I have to pass the Account Verification at Pinnacle?
As we already mentioned, it is very important to successfully pass the account verification at Pinnacle. Actually, you are going to be able to deposit money in your account, and also place bets, but once you try to withdraw any money from your account, you cannot. So, as the account verification requires sending documents to the team of Pinnacle, and then waiting for approval, the best option is to pass this verification immediately after you open your account.
But, what is the reason Pinnacle asking for that KYC verification. Over the past few years, not only Pinnacle but all online bookmakers faced the same exact problems, scammers. These scammers are the players, who only join bookies to harm them, steal money, go against the rules. And in order to prevent that, the team of Pinnacle, and also every other bookie, is asking every player for passing this KYC verification. So, once you provide the required scanned copies or pictures of your documents, there is no chance of stealing any money from the bookie, there is no way of harming it at all. So, this is the major reason why Pinnacle is asking for Account Verification.
In order to pass the verification, you have to make sure that you enter only valid details about you when you are opening your account, simply because the verification is verifying that details. And more importantly, you have to provide pictures or scanned copies of your valid documents. So, without losing more time, let’s see how to pass that KYC verification. Notice that this process is quite easy, but only if you know how to do it.
How to pass the KYC verification at Pinnacle?
Now, after you already know what is the KYC verification and what is the reason Pinnacle is asking for it, let’s move forward with seeing how you can pass it. Notice that it is quite important to provide only valid details about you when you are opening your account, to guarantee that you will pass the KYC verification, which is also known as Know Your Customer verification. Now, we from betinception.com, are going to fully explain to you how to successfully pass the KYC verification at Pinnacle.
The KYC verification at Pinnacle actually consists of two parts, where you have to verify your address and your identity. For both parts of verification, you have to provide some scanned copies or pictures of some of your documents. And the good news is that the team of the bookie made things even easier for you, by introducing a verification section, which can be found under the “My Account” section, where you can upload your documents, which cannot exceed 5 MB.
Now, as you know in theory how to pass it, let’s move on with seeing which documents you need to pass both verification steps at Pinnacle.
The first step as you already know requires you to verify your identity. And for that step, you have to provide some documents, which prove your identity. As you already know, you have to scan or take a photo of your document, in order to pass the verification. Let’s see which documents you can use:
- Driving License,
- National ID Card,
- Any other government-issued ID with signature.
For the second part of account verification at Pinnacle, you have to provide valid documents, which prove your current address. And the good news is that you can use a lot of different documents for that verification. Let’s see them:
- Utility Bill,
- Telephone Bill (No mobile bills),
- Medical Insurance document,
- Property receipt,
- Rental Agreement,
- Bank Account Statement,
- Government Documentation.
Depending on the deposit method you chose at Pinnacle, you may be asked for an additional verification, which requires you to verify your card. In that case, you have to provide the following documents:
- Photo ID (passport, driver’s license, national ID card),
- Proof of Address (must be issued within the last 3 month and your full name and address should be clearly visible),
- The front of your card (displaying only the first 6 digits and the last four digits all the digits between covered),
- The Back of your card (with the CVC Code covered),
- Bank Statement.
After you successfully uploaded your documents in the “Verification” section of your account, you have to wait for the team of Pinnacle to review your documents and confirmed that you successfully passed the KYC verification.
How long do I have to wait for the KYC verification?
As you already know, after you successfully uploaded all of your required verification documents, you have to wait for the team of Pinnacle to review them and confirm that you successfully passed the KYC verification. Actually, that time can really vary, depending on when you sent the documents. For example, if you sent your documents you will wait a little bit more than sending them through a working day.
But, usually, the team of Pinnacle reviews your documents and sent you an answer within 72 hours of sending them. So, once the team of Pinnacle reviews your documents, and no matter if you passed or not the verification, you are going to receive an e-mail.
There are some cases, which require more time, and also situations when the team of Pinnacle has a lot of pending documents so that the waiting times can be extended. So, if more than 72 hours passed, and you still do not receive any answer, do not worry, just wait a little bit more. And in case of waiting for more than 7 days, you have to contact the customer support agents of the bookie, so that you can see if everything is alright, as 7 days is the maximum waiting time, which can take Pinnacle to review and confirm your verification. If you do not know how to contact the customer support agents of Pinnacle, do not worry, we from betinception.com, are going to explain to you:
Customer Support and Contacts of Pinnacle
So, as we already said if more than 7 days passed, and you still do not receive any notification from the team of Pinnacle, you have to contact its customer support agents and see if everything is good. Actually, you can also contact them if you have any other questions or face any problems, no matter if they are connected with Pinnacle bonuses, registration, verification, deposits, withdrawal, simply everything. The good news is that the customer support agents of Pinnacle are working 24/7 to help you with everything. Now, let’s see how you can contact them:
- Live Chat,
- On-site contact form,
- Social Media.
Frequently Asked Questions about Pinnacle Account Verification
Q: Do I have to send the whole picture or scanned copy of my documents to the team of Pinnacle for the account verification?
A: Actually, no, you do not have to send the whole picture or scanned copy of your documents for the account verification, you only have to send the details required by the bookmaker, which we already listed above.
Q: Is it a must to pass the KYC verification at Pinnacle?
A: Yes, without passing the KYC verification at Pinnacle, you won’t be able to withdraw any money, which means that you are not going to be able to bet at all. You will be able to deposit and place bets, but as you cannot withdraw, it does not make sense. And also, as reviewing your document may take some time, we highly suggest you send your documents immediately after you open your account at Pinnacle.
Q: How long do I have to wait for the team of Pinnacle to review my documents and confirm that I passed the KYC verification?
A: Actually, it depends on when you sent your documents, and how many pending documents does Pinnacle has. But, usually, the team of Pinnacle will review and confirm that you passed the verification within 72 hours of sending your documents. Notice that the maximum waiting time is 7 days, so be patient.
Q: Why the verification form of Pinnacle does not accept my documents?
A: Unfortunately, there are some requirements for uploading your documents to the Pinnacle platform. You have to send scanned copies or pictures, which are not bigger than 5 MB. So, if Pinnacle is not allowing you to upload your documents, they are probably bigger. So, be sure to check that.
In Summary about Pinnacle Account Verification
Pinnacle is one of the biggest global online bookmakers, which managed to grow a lot over the years, since its foundation in 1998. The bookmaker started only as a small betting local shop and now is popular all over the world, and most of the betting lovers know about the bookie and are more than happy to join it. So, the major reason why Pinnacle managed to grow that fast and that big, is that the bookie is offering a lot of sports betting options, which consists of a lot of sports betting markets, extremely high odds, also for the casino lovers, Pinnacle introduced an amazing casino section, and live casino section, where you can play hundreds of unique and satisfying games. Do not forget that you can also use a lot of payment methods to proceed with deposits and withdrawals. And the good news is that after reading the article above, you have a clear mind about how you can successfully pass the verification process, which is quite important, and you already know why also you know how to pass it. And now, the one thing that you have to do is to act. Just open the official website of Pinnacle, login, or create your account, verify your account and start your Pinnacle betting journey.