Despite the bad rap Bwin gets for its slow withdrawal times and occasional restrictions on winning accounts, it remains among the definitive and oldest forerunners of the gaming industry. Its history can be traced back to 1997 and over the years, it has earned many notable achievements that very few gaming companies can brag about.
With over 20 million active users, more than 30,000 daily bets and presence in over 25 markets, it is without a doubt one of the top-class bookies out there.
However, Bwin has also accounted for a fair share of negative reviews and pitfalls. Delayed payouts, unresolved customer complaints, slow responses, and somewhat ruthless account restriction policy continue to haunt its reputation to this day.
In terms of betting odds, Bwin doesn’t impress, to say the least. Payouts are about average for the industry with top league football payouts definitely falling behind the majority of competitors. It is fair to say that basketball and NBA odds, in particular, are above average which can help if you are into bet-hedging.
All things considered, by opting for Bwin you won’t get the best odds on the market, but you won’t notice a substantial difference in comparison to more generous gaming companies either.
The refreshing stream of promotions and occasional free bets make Bwin quite an attractive choice for beginners. It is undoubtedly focused on live betting and the football market which is perfectly complemented by their excellent HD live streaming service. It is available for free to all registered players who have a positive account balance and covers over 20 sports, including pretty much every major football league like Champions League, Bundesliga, Serie A, and La Liga.
Bwin offers a well-diversified selection of supplementary gaming opportunities as well. Along with the traditional sports betting and live betting, you would also get access to a good selection of casino games (incl. live games), poker games and visually impressive virtual sports with surprisingly competitive odds.
Wagers are plentiful with dozens of extra wagers for every football game like player to score, cards, number of corners and combo bets. Unfortunately, Asian handicaps are available only to the virtual sports market, but if you like betting on basketball and tennis, options are plentiful and the spreads in the majority of cases are tempting.
Design and navigation
Indeed, there are very few gaming companies out there that can stay toe-to-toe with Bwin’s platform.
The entire website is well thought out and logically structured which makes exploring betting options and markets an extremely intuitive process. All main gaming offerings are listed in the upper left-hand part of the header and are accessible at all times.
The main gambling categories are also pleasing:
- Sports Betting;
- Live Betting;
- Live Casino;
- Virtual Sports.
When browsing the sports markets, a second navigation bar is listed underneath the main one with all key sports and quick access to the available current promotions and your favorites. Browsing them doesn’t require a page reload which is a tremendous relief when switching back and forth between the tons of games and leagues available.
If you are getting tired of cramped and confusing betting platforms, Bwin is the breeze of fresh air you are looking for.
How to sign up (registration)
Bwin’s registration process is extremely streamlined and simplified, coming down to 3 simple steps:
- At step one, you get to choose between 17 local currencies, meaning that there is a great chance for you to avoid any annoying exchange rates when funding your account. Required fields here are your username, email, and password.
- On the next step, you have to provide your personal information, including date of birth, nationality, and your ID personal identification code in order to verify your account. The verification process is fully automated and only on extremely rare occasions, users are required to provide additional information to verify their accounts.
- At the final step, you are required to provide your current address and phone number, both entries being mandatory. If you want to get notifications for any ongoing promotions, FreeBets, and other bonuses, you can enable them at this step.
Once you have successfully created your account, you will be automatically redirected to the account funding page. Bwin offers a wide variety of local payment methods which may vary based on your location. In the worst-case scenario, they should be the very least sufficient.
Bwin boasts a wide offering of 33+ sports that should satisfy even the most demanding punters. The football market is undoubtedly the most prominent one and covers pretty much all continents and major football league, including Premier League, Champions League, Bundesliga, Ligue 1, and even Club Friendliness.
At top level football games, the odds are in the 95% range, dropping to 94% for the pre-match selections, and registering the disappointing 93% for secondary league games. The situation is slightly better in the basketball market where NBA bets score an average payout of 96%.
You would also find more obscure sports like water polo, skiing, darts, and even chess. Pretty much the only major sports that Bwin is lacking are horse racing and greyhound racing which can be a real deal-breaker, especially for UK and Irish punters. The other noticeable absence here is of Asian handicaps.
The full list of sports and betting options includes (in alphabetical order):
- American Football
- Aussie Rules
- Beach Volleyball
- Combat Sports
- Ice Hockey
- Rugby League
- Rugby Union
- Table Tennis
- The Olympics - Specials
Bwin also offers a handful of useful features that would allow you to increase or safeguard your winnings. The unique to Bwin Build a Bet is one of them. It allows you to combine selections from a specific game into a single bet with bigger returns.
- For example, Barcelona to win > Messi to Score > Both Teams to Score > Over 10 Corners. It is important to note that this is only available for the football market.
- Another powerful feature is Cash Out which allows punters to minimize their losses with an intermediate cashing out of bets which outcome is not yet determined. For instance, if you have an ongoing winning bet 30 minutes into the game, you can opt-in for Cash Out.
- The odds would be lower of course, but you would be able to safeguard your winnings. It is good to know that not all games support Cash Out. You would have to press the Cash Out button and the system would notify you if the option is available. Some players cleverly use the service to save bets placed by mistake as there is no way to reverse a wager.
- Another thing we love about Bwin is the Favorites tab. You can build up your own list of markets and leagues and have them a click away every time you log in. It is especially time-saving when your games are buried deep down in the website.
Bwin offers a welcome Backup Bet bonus of €10 to all new users. All you have to do is sign up, deposit a minimum of €10, and place a sports bet at odds of (2.0) or greater. In case your bet doesn’t win, Bwin will reimburse you with up to €10.
With Freebet Mania you can get a FreeBet of up to €50 every day after placing multi bets with two or more selections. To get the maximum prize you would have to wager €500 or more, but prizes start for bets as low as €10.
Whenever you get a notification in your promotions tab for Lucky Box, you’ve got the chance to win one of the Bwin’s special prizes. All you have to do is to bet a minimum of €10 in a single or multiple wagers and then you can open the Lucky Box and see what surprise is in for you.
You can get up to 200 free spins for Grizzly Wins every day by simply playing at Bwin’s casino. The wager value needed for the maximum prize is quite high - €7,500 or more, but for every €10 you bet you would get 3 free spins.
Poker players are in for a lot of surprises as the poker promotion selection is by far the most dynamic one. Free tickets, daily free entries, and leaderboards with prize pools of up to €1 million are awaiting you at Bwin’s poker tables.
Bwin’s live betting provides one of the most satisfying real-time gaming experiences of all platforms. The comprehensive live statistics provide an extremely detailed overview of how games are progressing and combined with the HD live streaming service, the overall experience is just outstanding. Be it on desktop or mobile.
With more than 2,000 monthly live events, plentiful extra wagers, and unique to Bwin options like the weekly prediction game, this section is truly addictive
Football betting options are especially diverse and you can place bets on cards, results, over/under goals, what minute the next goal is going to score, as well as on many others.
Bwin provides a top-notch live HD streaming service with up to 1,000 sports events every month and covering 20 different sports. The service is 100% free for registered users with the only requirement being a positive account balance. Bwin, however, explicitly states that it reserves the right to introduce fees at any given moment. So, it won't be much of a surprise if the streaming service becomes subject to additional fees in the future.
The live stream center is to a great extent dominated by football. You would find the most demanded leagues including the Champions League, the Seria A, the Spanish La Liga, and the Premier League. Important for German-speaking punters, Bundesliga is not available in Germany, Austria, and Switzerland because of the costly broadcasting rights.
Despite Bwin launching its casino more than 20 years ago it is by no means as enticing as some of the more popular online casinos out there. Nonetheless, being a complimentary service with not that bad of a slots and table games collection of 60+ games, it is definitely a good thing to have and a good place to blow some steam off.
Some of Bwin’s most popular slot games include Aztec Gold, Grizzly Wins, Africa, and JailBreak. Jackpots are somewhat decent with the biggest one ever paid out being over €4 million.
The table games collection is much more modest with a choice of about 10 games. There are a couple of roulette variations, blackjack (incl. Multi-hand), Baccarat, and all popular poker games.
Bwin’s live casino, on the other hand, is quite impressive especially from a technical standpoint. Stable and smooth, it is also highly enjoyable on mobile. If you are a Baccarat lover, there’s much for you there. Along with classic, double ball, and french gold roulette, you would also find Texas Hold’em, Three card and Caribbean Stud poker.
Esports has recently climbed up in Bwin’s market hierarchy and is now listed among its top markets. You can place your bets on League of Legends, CS: GO, and Rocket League. The most competitive leagues are at hand with ESEA MDL, Flashpoint, LCL, LPC, and RLCS Europe being present among others.
Bwin makes sure that you can stay busy even off-season with a good number of virtual sports running around the clock. Graphics are truly impressive and accompanied by top-notch audio effects and live commentary. Expect nothing but HD quality.
The list of games is not too shabby either:
- virtual football;
- virtual tennis;
- virtual horse races;
- virtual greyhounds;
- virtual speedway;
- virtual trotting;
- cycling races.
- The odds this time around are rather competitive with football games averaging above 1.8.
- The main focus is virtual football with the virtual league comprising 16 teams named after European cities.
- The duration of instant matches is about 1 min 45 seconds offering the usual wagers - 1X2, double chance, half-time results and Under/Over total goals.
- The virtual league has a bit of a wider offering with the addition of Asian Handicap, total goals, exact half-time score, full-time exact score, and both-teams-score markets.
Bwin offers a staggering number of funding options, even though not all of them would be at your disposal based on your location. The other good news is that there are no funding fees for any of the payment methods listed below.
- Apple Pay
- Giropay by Skrill
- Interac e-transfer
- Interac Online
- Luxon Pay
- Much BEtter
- Bank Wire
- Diners Club Card
- Electronic Transfer
- Fast Bank Transfer
- Instant Banking
- Mister Cash
- Paysafe card
- QIWI Wallet
- Skrill 1-Tap
- Skrill Rapid Transfer
- Sofort Banking
- Ticket Premium
After years of criticism for its slow withdrawal times and extra charges, we are happy to report that Bwin has finally taken notice. The withdrawal options are almost as plentiful as the depositing options and almost all withdrawal fees have been lifted with the exception of Skrill and Neteller.
Punters using either of the e-wallets will be charged a 3% fee which we find to be quite unfortunate for a bookmaker of the size of Bwin not to cover these fees for its users.
The full list of cash out options includes:
- VISA Electron
- various bank transfers
Withdrawal times are average for the industry with 24-hours processing for e-wallets and between 3 and 5 days for all other options. That is if Bwin manages to process your request on time which, which as history is witness, is not always the case.
A well-designed mobile app is the mark of any leading gaming operator. And Bwin makes no exception with its brilliant native app for Android and iOS.
The app offers a warm welcome even to non-logged-in users as it allows instant browsing of the long list of ongoing and forthcoming matches. You can even set notifications for the games that you are interested in and add leagues to your favorites which will be automatically saved once you log in.
And once you log in the app truelly shines. Switching from the website is a seamless and extremely intuitive experience. Even if you are only slightly familiar with Bwin’s platform, you would instantly know what to do.
Nothing gets cut out of the web version, including the streaming service, which you can also enjoy in full screen. A pleasant surprise as most bookies tend to fail here.
The user interface extremely accurately recreates the web experience. At the top of the app, you would find the same bar with top markets, live betting, promotions and favorites tab.
At the bottom, you have quick access to the essentials, including a quick search tab, live games, your bet slips, betting history and the online casino.
The A-Z menu button grants access to all sports markets and to the rest of gambling opportunities like the live casino and the poker tables. The poker and casino games, on the other hand, offer a truly native experience. Responsive, stable and beautifully designed.
With such a great app execution it is quite like that you would prefer spending more time on your phone, expect maybe for the cases when you are working out your multibet strategies.
Is Bwin legit and legal?
There is no doubt about it. Bwin is among the oldest gaming companies out there with over 20 years of history. It is currently part of the major gaming group GVC Holding and is listed on the London Stock Exchange, having the record of conducting one of the most successful Initial Public Offerings in the history of the Australian Stock Exchange. Additionally, the bookmaker is a member of IBIA & ESSA and holds licenses from eCOGRA.
Who owns Bwin?
Bwin has undergone a number of mergers and acquisitions over the years and currently it operates as part of GVC’s subsidiary Electraworks Limited.
Ηow to verify my account?
- Valid photocard driving license (matching address);
- Valid passport (photo page only);
- Valid ID card (front and back);
- Bank/Savings account Statement (issued in the last 3 months);
- Issue letter from a credit/debit or pre-paid card (issued in the last 3 months);
- Utility bill – i.e. mobile phone, water, gas, electric (issued in the last 3 months);
- Council Tax bill (issued in the current tax year);
- Mortgage or home loan statement;
- Car, home, mobile phone insurance certificate (issued in the last 12 months).
How to cancel a bet?
Unfortunately, there is no way to do it and you would have to be extra cautious when placing a bet. Always double check your wager before confirming, but even if you make a mistake you can use the Cash Out feature to minimize your losses. It is also good to note, that if you have placed an accumulator bet and have selected the wrong match, you can replace it, or even delete it.
About the company
For a long time, Bwin was known as the largest and most successful publicly-traded gaming company in the world. It also held the record for the most successful IPO in the history of the Austrian Stock Exchange raising €55 million in March 2000.
The company was founded in 1997 in Vienna, Austria and is currently part of GVC Holding PLC after the completion of a £1.1 billion acquisition deal in September 2015.
The company launched its first betting website a year after its start and following its huge success it went public two years later.
In 2001, the company executed its first acquisition, buying off Simon Bold as part of its strategy to move its operations to Gibraltar. The same year, Bwin also entered the online casino market.
In 2003, it launched its first soft games, followed by multiplayer poker in 2004. In 2007, it started offering steaming services to its players
Currently, Bwin holds multiple local licenses in a number of markets including Italy, Greece, France, Spain and even New Jersey.
Customer care & Contacts
Without a doubt, customer support is one of Bwin’s weakest point and source of much frustration for punters all over the world. Not only that there is no 24/7 support, but there is no live chat support either. For a large gaming company in this day and age, this is unheard of.
The upside is that there is support in 23 languages, despite being only provided over email and phone. However, don’t expect to easily reach an operator over the phone. Many users complain about slow response times sometimes reaching days and even weeks.
This is somewhat understandable given the huge player base but is by no means an excuse for a leading company not to take the needed measures to provide its users with proper support.
The huge knowledge base may hold the answers you are looking for, but when it comes down to technical issues or payout inquiries, there is no way of circumventing Bwin’s slow customer support.
Conclusion and Ratings
If you are looking for a place to scrape the last cent of your winnings, Bwin is probably not your best bet. There are many gaming companies out there that put much greater emphasis on higher payouts.
Nonetheless, if you seek a fast and reliable platform, with great additional features, outstanding streaming service, and top-notch mobile experience, Bwin should most definitely be on your list.
Grab your welcome bonus, try out their software for yourself, and enjoy your favorite markets. Just don’t expect anything extraordinary and hope you that you won’t have to rely on their customer support.